Zoom Rooms 5.15.0 (MSI-x64)

[Kenn]

I get the following error in PatchMyPC.log for Zoom Rooms:

Starting HTTP download with no proxy for: https://zoom.us/client/5.15.0.2989/ZoomRoomsInstaller.msi?archType=x64
WebClient reported an error during download: The remote server returned an error: (403) Forbidden.
A web error occurred while downloading the file:  ProtocolError
This error appears to be a known error. Please see our KB article https://patchmypc.com/digest-mismatch-download-filtered for the resolution. [Forbidden] The remote server returned an error: (403) Forbidden.

I checked the URL which suggest it is a firewall or web filter issue. When I try to download from a browser using the URL from PMP I get the same error (Forbidden). But if I browse to the downloads manually on zoom.us on the same SCCM server I can download the file, so I don't think it is related to firewall or web filters. However when browsing to the download the URL is 'https://zoom.us/client/latest/ZoomRooms.exe?archType=x64'; which downloads version 5.15.1.2993
So it seems there is a newer version than the one PMP is trying to download
Could that be the issue?

/Kenn

[Raunak Desai (Patch My PC)]

Hey Kenn,

Apologies for the delayed response.

Can you please confirm if you are facing the same issue ? If it's resolved, can you please help us with the troubleshooting steps you've followed ?

Regards,
Raunak