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Recast Console Extension - Prompting for Reboot

Started by gsterling, April 20, 2023, 07:33:38 AM

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After the Recast Console Extension update installs SCCM keeps asking for a reboot. Offhand I don't think it requires one. Is there a way to verify if this is needed and fix it if it isn't? Is this based on the return code of the install? Thanks.

Ben Whitmore (Patch My PC)

Hi there,

Without checking in the lab, the reason ConfigMgr prompts a restart will be because the application installer returns a soft reboot require return code - almost definitely 3010.

If you create a ticket at https://patchmypc.com/technical-support we can look into the client side logs to help you understand if this was the case. We would need the following logs please:-

This may be found in the %ProgramData%\PatchMyPC\ if the Install was initiated by the user from Software Center.
This may be found in the %temp% of the user who clicked 'Install' in Software Center if it was an 'Available' deployment.