• Welcome to Support Forum: Get Support for Patch My PC Products and Services.

Jabra Direct Download

Started by andrew.smith, October 05, 2022, 11:18:52 AM

Previous topic - Next topic


Hello, the download for Jabra Direct updates started failing for us.  All other downloads appear to be working correctly.  jabraxpressonlineprdstor.blob.core.windows.net is the URL and that hasn't changed since our implementation, DownloadHistory.csv is showing status 999.  Could the URL have changed?


Liviu (Patch My PC)

Hey Andrew,

Does this issue still exist?
This is the download URL we are using for Jabra Direct.
We don't have Jabra Xpress in our catalog yet.


Hello, recently I had problems with the Jabra Direct update download. It seems like every other download is functioning OK. DownloadHistory.csv reports status 999, and the URL hasn't changed since we implemented it. It's possible the website's address has changed.


Liviu (Patch My PC)

The issue for that could be a variety of reasons.
We would need logs to investigate. Could you please open a support case with us?