You can also use Manage Conflicting Processes to ensure all conflicting Processes are closed before the install occurs.
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Show posts MenuQuote from: will.locke on October 27, 2022, 12:10:47 PMQuote from: KLUSA on October 27, 2022, 11:47:24 AMWe're also experiencing this issue. Adobe Reader will install successfully through configuration manager, but will fail as part of a new image task sequence.
The task sequence failed to install application Adobe Acrobat Reader DC 22.001.20117 for action (Install Application) in the group () with exit code 16389. The operating system reported error 2147500037: Unspecified error.
We tested with the 64-bit version and same issue.
Was hoping someone from PatchMyPC would have chimed in by now as I've seen recent responses to other threads. The Reddit article posted earlier doesn't quite match what we're seeing.
You're right; at first we were receiving the same error code as you. Then it changed to the error code in the Reddit post, and most recent build changed back to the error code you listed. In both exit codes, the pre-extracted package I described successfully work around the issue.
I'm wondering if PMP can work that into their process. Probably a pie-in-the-sky scenario, but if PMP could download the file from Adobe, extract it, then build their application based on the extracted bits that would solve this problem.