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Messages - Wes Mitchell

#1
 Dell made some major changes with Dell Command Update with 4.7.1 and we had to follow accordingly. Unfortunately, when we made changes on our backend to account for Dell's changes, we failed to clear the cache and so the changes we made were not reflected until today. If you republish your "Dell Command Update for Windows 10" Intune App and Update, you should get better results. Note that the regular "Dell Command Update" in our catalog has been expired, as Dell is only supporting the "Universal" version. We'll consolidate "Dell Command Update" and "Dell Command Update for Windows 10" into "Dell Command Update for Windows Universal" with our next Patch My PC Publisher release.
#2
Hi Eddie
  We allow you to set options Globally at the All Products level but that doesn't mean that the code from the vendors installer file will allow all of those options.  Adobe is one of those vendors that doesnt give us those options.RemoteDesktopManagerFree_yfO5VPZpPb.png   
#3
Hi Eddie
That should not cause a reboot, there may be another process that caused it. The switches run with that can be found by looking at the show package info or looking at the Modify published updates wizard which is a look into WSUS.  https://patchmypc.com/modify-published-third-party-updates-wizard

Please go to https://patchmypc.com/technical-support and include your client logs to help us see what the issue is
https://patchmypc.com/collecting-log-files-for-patch-my-pc-support#update-troubleshooting-client-logs
#4
Hi
Could you submit a support case for this on https://patchmypc.com/technical-support
Please include the logs from the publisher by clicking on the collect logs button on the General tab.  We need to dig deeper into what is going on.
#5
Hi Joe
  For adobe that would done when you created the custom MST file using their tool to apply to the install or in scheduled task you can turn off their updater  https://www.wintips.org/how-to-disable-automatic-update-in-adobe-reader-dc/, Notepad ++ is a little more difficult  https://community.notepad-plus-plus.org/topic/19241/disable-auto-update-checking-and-update
#6
Lee
The user deferred the installation from the manage conflicting process options you have set. You can modify those in the publisher, here is the link to the documentation: https://patchmypc.com/manage-conflicting-processes-when-updating-third-party-applications
#7
Hi That updated version will be added to the new catalog on Monday. Sorry for the inconvenience
#8
Hi Eddie
  Having a Q&A session would be better t explain this process since you are new to Cm and PMPC. Please schedule some time fromo the following link: https://calendly.com/patch-my-pc-live-demos/patch-my-pc-environment-review-session
#9
Looks like your download is getting blocked from your system account, make sure to allow access to these ports:https://patchmypc.com/list-of-domains-used-for-downloads-in-patch-my-pc-update-catalog
If you continue to have issues, please submit a support case with the following logs https://patchmypc.com/collecting-log-files-for-patch-my-pc-support#publishing-service-logs
https://patchmypc.com/technical-support
#10
We support updates to the machine based installs for ZOOM but only support base installs for the USER based install for zoom, https://patchmypc.com/supported-products
#11
Hi currently it would not save that modified keyword, this would be a great idea for our developers to look into, submit this idea to https://ideas.patchmypc.com/ideas/new
Be sure to sign up and they will let you know the status.
#12
Hi AS
  You will need to either turn off those restrictions or allow our signed PoS scripts to run.
#13
Hi tbruneau
  It may be best if you submit a support request from https://patchmypc.com/technical-support and include the following logs from a client. https://patchmypc.com/collecting-log-files-for-patch-my-pc-support#update-troubleshooting-client-logs  be sure to include any relevant screenshots and plugin information.
#14
Unfortunately, we install and then run commands to delete the desktop icon but when the fist user logs on Google Chrome will default to creating a desktop shortcut to the users desktop if one isnt in the public users desktop.
#15
Not from our publisher, you will need to set it in ConfigMgr/Intune and we will retain it on the app.  You could add an idea for that feature from our ideas page.  https://ideas.patchmypc.com/ideas/new