Support Forum: Get Support for Patch My PC Products and Services

Microsoft Configuration Manager and Intune (Enterprises/Paid) => Report Update Detection Issues (Enterprises Using ConfigMgr and Intune) => Topic started by: d.gewillig on February 09, 2022, 03:15:11 AM

Title: Detection error Remote Desktop Client for Windows Desktop (x64)
Post by: d.gewillig on February 09, 2022, 03:15:11 AM
We have created and deployed the app "Remote Desktop Client for Windows Desktop (x64)" by using Patch My PC.
The SW gets installed. We however receive the following error "0x87D00324(-2016410844)"
Title: Re: Detection error Remote Desktop Client for Windows Desktop (x64)
Post by: Scott (Patch My PC) on February 09, 2022, 03:21:41 AM
Hey

Would you be able to run the following script on a client receiving that error message and share the results with me via email? - https://github.com/PatchMyPCTeam/CustomerTroubleshooting/blob/Release/PowerShell/Export-PMPCUninstallRegistryHives.ps1

Also if you could send over the following log files from the client side that'd be great
Title: Re: Detection error Remote Desktop Client for Windows Desktop (x64)
Post by: d.gewillig on February 09, 2022, 03:36:03 AM
@Scott : You've got mail  ;)
Title: Re: Detection error Remote Desktop Client for Windows Desktop (x64)
Post by: derMarc88 on March 07, 2022, 09:16:41 AM
Hi Support. Same problem here. On our spanish machines it doesn't detect the already installed application. On german machines no problems at all. Could you please adjust your detection script, that it's working for all languages?

Microsoft Corporation   Remote Desktop Client for Windows Desktop 1.2.2924.0 (x64)   RemoteDesktop_1.2.2924.0_x64.msi

Thank you very much!
Marc