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Problems with Foxit Reader

Started by jonlo, January 28, 2015, 07:35:45 AM

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Foxit Reader installation is failing. Using SCCM 2012/SCUP. Other updates from PatchMyPC are working fine.

Event log - system: Installation Failure: Windows failed to install the following update with error 0x80070643: Foxit Reader

Event log - Application: Product: Foxit Reader -- Previous installation of Foxit Reader detected. You need to manually uninstall it before installing current version.

How do I get the update to automatically uninstall previous versions? I am running on my testcomputers now.

Thanks in advance,

Justin Chalfant (Patch My PC)

Hi Jon,

Do you currently have the .EXE installed version of Foxit Reader installed? The MSI installer (Version we use in the catalog) isn't able to uninstall previous versions of Foxit Reader if there where installed using the .EXE installer.