• Welcome to Support Forum: Get Support for Patch My PC Products and Services.
 

Snagit 2023 - Disable Update Check - wrong Regkey

Started by sw-deploy, April 14, 2023, 12:25:29 AM

Previous topic - Next topic

sw-deploy

I have set the option "Disable self-updater" for Snagit 2023.
The right key for this at version 2023 is: "HKLM\SOFTWARE\TechSmith\SnagIt\23" Dword NoAutoUpdateSupport Value 1
But after the update from PMPC the same key is set under HKLM\SOFTWARE\TechSmith\SnagIt\22
The item unter 23 is gone, so notifications for update pop up.
Could you check the behavior and fix it please?
Thanks!

Ben Whitmore (Patch My PC)

Thanks for letting us know this, I will flag it with our catalog team today!  8)

Ben Whitmore (Patch My PC)

We have the fix in the pipeline so it should be resolved in the catalog released later today. Thanks again!

sw-deploy

 :) WOW that was fast!
Thank you I will report back on Monday.

sw-deploy

I am so sorry for my late answer, but I can confirm the key is right now.
Thank you!

Ben Whitmore (Patch My PC)

Awesome, thank you for reporting it initially  8)