• Welcome to Support Forum: Get Support for Patch My PC Products and Services.
 

Patchmypc not reporting correctly

Started by amitg43, June 08, 2022, 08:45:35 PM

Previous topic - Next topic

amitg43

Using it as a home user for some time. Liked the fast and hassle-free installation. The search is also fast. The problems I found are:
1. It does not check all the software installed on my PC, at least not included in any color (summary shows 29 checked)
2. It reported three software as needing update (red), but two of those are shown in green also, meaning updated, and actually I have the latest versions
3. It is showing at top that 28 out of 29 are updated, which seems to reflect the correct status stated at 2.
4. It showed SumatraPDF at version 3.3.3. and offered to update to 3.4.5 when the version I have got is 3.4.6

My version of PatchMyPc is at the latest status shown at your website. I have attached a screen snap to show the above.

Omar (Patch My PC)

This means there are 2 or more updates installed in the same time for each of these apps, you have to uninstall the older ones and only leave the latest.
The attachment is an example for SumatraPDF: