Author Topic: Deferral Behavior  (Read 370 times)

Offline Mark_Thyme

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Deferral Behavior
« on: June 24, 2021, 02:05:27 PM »
My client has an interesting question: if we allow x number of deferrals which are limited to a 5 minute display and return when the app eval cycle re-runs what if the end user missed them all ?   That may sound unlikely but I guess it's in the realm of possibility and that runs the risk of having , at best, an annoyed end user.  I know we can make that indefinite but many end users will see that as something to just ignore.

I was considering maintenance windows to make this more predictable but have i missed a more creative solution ?

 

Offline Justin Chalfant

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Re: Deferral Behavior
« Reply #1 on: June 24, 2021, 02:18:06 PM »
It depends on how you configure the option "If the timeout expired and no action is taken". This should help https://patchmypc.com/manage-conflicting-processes-when-updating-third-party-applications#topic2

My client has an interesting question: if we allow x number of deferrals which are limited to a 5 minute display and return when the app eval cycle re-runs what if the end user missed them all ?   That may sound unlikely but I guess it's in the realm of possibility and that runs the risk of having , at best, an annoyed end user.  I know we can make that indefinite but many end users will see that as something to just ignore.

I was considering maintenance windows to make this more predictable but have i missed a more creative solution ?