Author Topic: An error occurred while publishing an update to WSUS: CreateDirectory failed  (Read 3304 times)

Offline Justin Chalfant

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An error occurred while publishing an update to WSUS: CreateDirectory failed
In this video guide, we will cover an error you may encounter when trying to publish third-party software updates to WSUS.

Error Overview and Symptoms
This exception happens when the WSUS ÔÇ£UpdateServicesPackagesÔÇØ folder doesnÔÇÖt exist, isnÔÇÖt shared correctly, or has incorrect permissions.

In PatchMyPC.log you will see the following:

SyncUpdate: Exception Message: CreateDirectory failed



An error occurred while publishing an update to WSUS CreateDirectory failed

In SMS_ISVUPDATES_SYNCAGENT.log you will see the following:

SyncUpdate: An exception occurred during publishing to WSUS
SyncUpdate: Exception HRESULT: -2147467259
SyncUpdate: Exception Message: CreateDirectory failed



SyncUpdate An exception occurred during publishing to WSUS SyncUpdate Exception Message CreateDirectory failed

In UpdatesPublisher.log or SCUP.log you will see the following:

Exception occurred during publishing
Exception HRESULT: -2147467259
Exception Message: CreateDirectory failed

Exception HRESUL -2147467259 Exception Message CreateDirectory failed



Resolution
The video guide goes into more details about why the updates fail to publish to WSUS with error ÔÇ£CreateDirectory failedÔÇØ and the possible resolutions.