Support Forum: Get Support for Patch My PC Products and Services

Home Updater (Free Updater) => General Questions (Free Home Updater) => Topic started by: 2harts4ever on January 25, 2019, 06:09:16 PM

Title: does 'Patch My PC' really create Restore Points?
Post by: 2harts4ever on January 25, 2019, 06:09:16 PM
Hi,

I originally posted this same subject on January 3 and someone named Justin Chalfort tried to help me by asking me to send a copy of my  'patchmypc.log'.  At that time I didn't think I could figure out how to do it but then I discovered how too.

That being said I am attaching a copy of that log from a few days ago.  Maybe it will shed some light on why a System Restore point is not being created when 'patchmypc' says it is doing it prior to updating a program.  Any help would be appreciated.

Thanks and regards,

2harts4ever

Title: Re: does 'Patch My PC' really create Restore Points?
Post by: Justin Chalfant on January 27, 2019, 08:49:55 AM
Are you using a home edition version of windows?
Title: Re: does 'Patch My PC' really create Restore Points?
Post by: 2harts4ever on January 27, 2019, 01:44:29 PM
Yes, Windows 10 Home.
Title: Re: does 'Patch My PC' really create Restore Points?
Post by: Justin Chalfant on January 27, 2019, 03:42:38 PM
We are tracking an issue where the restore points may not work on home edition.
Title: Re: does 'Patch My PC' really create Restore Points?
Post by: 2harts4ever on January 27, 2019, 03:55:19 PM
Hi Justin,

I take from this response that I am not the only one having this restore problem.  ;)   Hopefully you can get to the bottom of it because I did like the idea that a restore point is supposed to be made automatically before every update.

I'll keep my fingers crossed.

Thanks and regards,
2harts4ever
Title: Re: does 'Patch My PC' really create Restore Points?
Post by: Justin Chalfant on January 27, 2019, 04:37:52 PM
Correct, we do hope to have this working on home edition soon.
Title: Re: does 'Patch My PC' really create Restore Points?
Post by: 2harts4ever on January 27, 2019, 06:01:00 PM
Justin,

Great .... I look forward to it.  I do enjoy the program and how simple it is to use.

Thanks and regards,
2harts4ever
Title: Re: does 'Patch My PC' really create Restore Points?
Post by: helakejr on February 08, 2021, 11:36:15 AM
I also have this problem with create a restore point option never actually creating a restore point.
Title: Re: does 'Patch My PC' really create Restore Points?
Post by: Justin Chalfant on February 08, 2021, 01:47:04 PM
What is the edition of Windows 10 you are running?
Title: Re: does 'Patch My PC' really create Restore Points?
Post by: helakejr on February 08, 2021, 07:09:46 PM
Windows 10 Pro 1909 x64
Title: Re: does 'Patch My PC' really create Restore Points?
Post by: AshleyKirkcaldie on May 21, 2021, 09:30:34 AM
I have Windows 7 so I have the same issue about restore point
Title: Re: does 'Patch My PC' really create Restore Points?
Post by: Justin Chalfant on June 28, 2021, 08:04:48 AM
We are aware of an issue where the home edition may not create a restore point.