Support Forum: Get Support for Patch My PC Products and Services

Home Updater (Free Updater) => Report Bugs and Issues (Free Home Updater) => Topic started by: trading10 on April 27, 2017, 10:49:06 PM

Title: Access to path is denied
Post by: trading10 on April 27, 2017, 10:49:06 PM
I install PatchMyPC downloader on every customer system I maintain, and always set the same options. "create restore points...', 'delete desktop shortcuts...', and 'kill applications automatically'.

I get this error message each time the Scheduled Task runs.

Currently, I have this error popping up on a fresh, fully updated, Windows 7 install, as well as multiple customer systems (mixture of Windows 7,8, and 10).  I have not figured out the cause, and have not found a solution in the forum.

Do you have any suggestions or advice?

Thank you for a truly wonderful, hugely time-saving project.


Title: Re: Access to path is denied
Post by: Justin Chalfant on April 28, 2017, 11:01:44 AM
Are there any instances in patchmypc.exe in the background or do you have that text file open.
Title: Re: Access to path is denied
Post by: trading10 on April 28, 2017, 02:35:27 PM
I have noticed that when this error message appears and I click 'quit', patchmypc.exe remains running in the background, but no cpu usage.  The file size in memory appears to shrink slowly if I watch it in Task Manager.

If I kill the process, and then open Task Scheduler to re-run the task manually, I get the same error message.

The text file in C:\ is not open by me, and I do not see Notepad or Word running in the background indicating that the file is open.
Title: Re: Access to path is denied
Post by: Admin - Eric on August 09, 2017, 11:04:18 PM
We have now moved the log file to the temp folder, so this should no longer have the problems previous versions had with writing to the C drive.