• Welcome to Support Forum: Get Support for Patch My PC Products and Services.


Started by Roel, February 27, 2020, 06:55:19 AM

Previous topic - Next topic


I am using Potplayer. I update everything with Patch My PC. But there is something wrong. (already fo more than a year)
I use the latest version of Potplayer, but Patch My PC says he wants to install the latest version. Sometimes i have an older version of Potplayer, but than Patch My PC doesn't install the newest version. It lasts a longtime for installing but at the end i have still the old version. So i think Patch my PC has a problem with Potplayer.

Maybe you can fix the bug

with Regards Roel

Omar (Patch My PC)

We just tested and it works fine, this usually means that you have an older 32-Bit or 64-Bit version of PotPlayer that is still installed along side the latest version.

John H

I'm having an issue with the detection of PotPlayer in the latest version ( of Patch My PC.

According to its website, the last five versions of PotPlayer, including the current one, are 200317, 200204, 191211, 1.7.20977 and 1.7.20538.
I currently have version 191211 installed.
However, Patch My PC thinks the software is up-to-date and that I have version 1.7.21146 installed, which doesn't appear to be a valid version.

I only have one (64-bit) version of PotPlayer installed, in the folder 'C:\Program Files\DAUM\PotPlayer'.
Control Panel -> Programs and Features shows that there's only one version installed: 191211.
I've also checked the registry keys HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall and HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall and again, there's only one version, 191211, under the HKLM key.

I'm running Windows 10 Pro (64-bit) Version 1909 Build 18363.