Author Topic: Update for Sourcetree 3.4.8.0 (MSI) failed  (Read 316 times)

Offline Aleksander

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Update for Sourcetree 3.4.8.0 (MSI) failed
« on: May 06, 2022, 12:50:49 AM »
I have deployed Sourcetree 3.4.8.0 (MSI) but on none of the computers, the update occurred, as if the program did not detect any version on the computer. And we have quite a few of these in the company.

Offline Adam Cook

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Re: Update for Sourcetree 3.4.8.0 (MSI) failed
« Reply #1 on: May 06, 2022, 02:18:50 AM »
Is this for ConfigMgr/WSUS software updates, or Intune updates?

Offline Aleksander

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Re: Update for Sourcetree 3.4.8.0 (MSI) failed
« Reply #2 on: May 06, 2022, 02:31:56 AM »
Intune

Offline Adam Cook

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Re: Update for Sourcetree 3.4.8.0 (MSI) failed
« Reply #3 on: May 06, 2022, 02:41:02 AM »
May you please share the below logs:

%ProgramData%\PatchMyPCIntuneLogs\PatchMyPC-ScriptRunner.log
This may be found in the %ProgramData%\PatchMyPC\ if the Install was initiated by the user from Company Portal.
%ProgramData%\PatchMyPCIntuneLogs\PatchMyPC-SoftwareDetectionScript.log
%ProgramData%\PatchMyPCIntuneLogs\PatchMyPC-SoftwareUpdateDetectionScript.log
%ProgramData%\Microsoft\IntuneManagementExtension\Logs\AgentExecutor.log
%ProgramData%\Microsoft\IntuneManagementExtension\Logs\IntuneManagementExtension.log

And also the .csv produced from this script: https://github.com/PatchMyPCTeam/CustomerTroubleshooting/blob/Release/PowerShell/Export-PMPCUninstallRegistryHives.ps1

Feel free to upload to patchmypc.com/share.

Offline Mike90124812

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Re: Update for Sourcetree 3.4.8.0 (MSI) failed
« Reply #4 on: June 07, 2022, 03:31:01 PM »
any update on this?  have the same situation - not sure what is needed to get it going.

Offline Adam Cook

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Re: Update for Sourcetree 3.4.8.0 (MSI) failed
« Reply #5 on: June 08, 2022, 01:07:00 AM »
May you email [email protected] and share the same list of log files and .csv file (produced from the mentioned script)?