Support Forum: Get Support for Patch My PC Products and Services

Home Updater (Free Updater) => Report Bugs and Issues (Free Home Updater) => Topic started by: ea on November 29, 2022, 09:29:57 PM

Title: No Names No Checkboxes
Post by: ea on November 29, 2022, 09:29:57 PM
I download PMPC for my friend's pc. PMPC can update applications that installed before but I cannot install new applications
Title: Re: No Names No Checkboxes
Post by: Liviu (Patch My PC) on December 06, 2022, 06:27:48 AM
hello ea, can you please go to the Options tab, and Enable Verbose Logging?

Then, in the installation folder, you will get a new file: PatchMyPC.log.
Please attach that.
Title: Re: No Names No Checkboxes
Post by: ea on December 06, 2022, 07:01:43 PM
7.12.2022 04:55:45 - C:\Users\user\Downloads\PatchMyPC.ini does not exist.
7.12.2022 04:55:45 - Cannot get portable App path from the registry.
7.12.2022 04:55:45 - Patch My PC Started
7.12.2022 04:55:45 - Checking connection to patchmypc.com
7.12.2022 04:55:45 - Verified connection to patchmypc.com. Status Code: 200
7.12.2022 04:55:45 - Getting latest definitions from patchmypc.com
7.12.2022 04:55:46 - Definition load completed in: 0,13 seconds
7.12.2022 04:55:46 - Patch My PC version 4.5.0.0 is running. The latest is 4.5.0.0
7.12.2022 04:55:46 - Performing scan of installed applications
7.12.2022 04:55:46 - Scan completed in: 0,23 seconds

and same problem on a windows 10 virtual pc
Title: Re: No Names No Checkboxes
Post by: lolomolo on December 15, 2022, 09:24:03 AM
i have the exact same problem...  :-[
any help will be appreciated.
Title: Re: No Names No Checkboxes
Post by: ea on December 31, 2022, 04:14:27 AM
same problem with my windows pc
Title: Re: No Names No Checkboxes
Post by: David Courtel (Patch My PC) on January 03, 2023, 01:01:23 AM
Hi, ea and lolomolo, can you tell us what are your regional settings in Windows?
Title: Re: No Names No Checkboxes
Post by: lolomolo on January 03, 2023, 02:01:38 PM
(https://imgur.com/a/0VnSeKK)
(https://imgur.com/LP4azuX)

Hi David; i use my Pc in Turkish language and these are my settings...
gg.aa.yyyy is translated to English as dd.mm.yyyy
Title: Re: No Names No Checkboxes
Post by: ea on January 06, 2023, 07:18:30 AM
I changed date format from EU to US and problem is solved
Quote from: David Courtel (Patch My PC) on January 03, 2023, 01:01:23 AMHi, ea and lolomolo, can you tell us what are your regional settings in Windows?