Support Forum: Get Support for Patch My PC Products and Services

Microsoft Configuration Manager and Intune (Enterprises/Paid) => Support and General Questions (Enterprises Using ConfigMgr and Intune) => Topic started by: GVTMC on September 13, 2017, 01:17:44 AM

Title: Can someone help me figuring out this problem ?
Post by: GVTMC on September 13, 2017, 01:17:44 AM
We've recently bought and installed PatchMyPC.
My architecture is fully HTTPS using latest 1706 SCCM version.
There's one SCCM server (Primary Site) and a Distribution Point.
We are using a proxy properly set to allow downloads.
I'm managing 1800 computers and they are all updating correctly. My Windows Update ADR are all working correctly.

I installed SCUP 2011 and added PatchMyPC catalog. I've published several updates to my WSUS server (on the SCCM server).
They are listed in my SCCM updates so up to here, no problem.

Here's my problem :
I create an ADR rule to publish one update and I have the error 0X87D20417 Auto Deployment Rule download failed.
Oddly, when I look for the update in the "All Software Updates" section and right click download on this update, it downloads and if I rerun the ADR, it's successful.

I don't understand why I get the error and what prevents me from making this work.

See the attached pictures if my explanation is not clear enough.

(http://i67.tinypic.com/2jcx3k7.jpg)
(http://i68.tinypic.com/j0e90k.jpg)
(http://i65.tinypic.com/2mwyupz.jpg)
(http://i68.tinypic.com/2m765qb.jpg)
(http://i65.tinypic.com/53nrte.jpg)

Thanks for your help.

Title: Re: Can someone help me figuring out this problem ?
Post by: Justin Chalfant (Patch My PC) on September 13, 2017, 09:04:55 AM
Can you email us the ruleengine.log using our support form here: https://patchmypc.net/technical-support
Title: Re: Can someone help me figuring out this problem ?
Post by: GVTMC on September 13, 2017, 09:29:55 AM
Thanks, I've just done it.
Title: Re: Can someone help me figuring out this problem ?
Post by: Justin Chalfant (Patch My PC) on September 05, 2020, 11:39:27 AM
If anyone else gets to this post because ADR error 0x87d20417 or 0x80070194 please see: https://patchmypc.com/automatic-deployment-rule-adr-error-0x87d20417-or-0x80070194