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Issue found when updating Zoom Outlook Plugin

Started by Glider, July 31, 2023, 03:42:22 AM

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Glider

Hi, we are using patch my pc to update a new version of Zoom Outlook Plugin.
But if outlook is already opened when updating, it will be automatically closed.
We have already added REBOOT=ReallySuppress MSIRESTARTMANAGERCONTROL=Disable param into msi Command-Line but seems they do not work.
We have also used GFlags and EventVWR and found PatchMyPC-ScriptRunner.exe terminated OUTLOOK.EXE.
We are not sure if we need to add some other settings or rules to patch my pc to prevent the closing of outlook.

Thanks!

Andrew Jimenez (Patch My PC)

Hello,

Do you have the right click option to "manage conflicting Processes" set for Zoom Outlook Plugin? I believe that is what is closing outlook.
https://patchmypc.com/manage-conflicting-processes-when-updating-third-party-applications