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Zoom installer throwing error

Started by ezuniga, October 09, 2019, 08:53:04 AM

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ezuniga

Hi,

I've got Zoom 4.5.5422 throwing an error when trying to install.  0x667(1639)

Justin Chalfant (Patch My PC)

It looks like you may be ussing a custom command line?

Running update file: ZoomInstallerFull.msi  with argument: REBOOT=ReallySuppress ZSSOHOST="insperity" ZConfig="nogoogle=1;nofacebook=1;recordpath=%USERPROFILE%\Downloads;kCmdParam_InstallOption=8 /lv* C:\windows\ccm\logs\PatchMyPCInstallLogs\ZoomInstallerFull.msi.log

The error code is 1639 and the = Invalid command line argument. Consult the Windows Installer SDK for detailed command line help.

I expect this has to do with you custom command line.




Quote from: ezuniga on October 09, 2019, 08:53:04 AM
Hi,

I've got Zoom 4.5.5422 throwing an error when trying to install.  0x667(1639)

ezuniga

Not sure why it wouldn't work.  It has worked in the past and when I run the command line manually against the MSI, it runs with no problem.

Justin Chalfant (Patch My PC)

ZConfig="nogoogle=1;nofacebook=1;recordpath=%USERPROFILE%\Downloads;kCmdParam_InstallOption=8

It looks like you don't close your double quote.

Quote from: ezuniga on October 09, 2019, 10:18:32 AM
Not sure why it wouldn't work.  It has worked in the past and when I run the command line manually against the MSI, it runs with no problem.

ezuniga

I do have the quote closed.  When I go to the option to Modify command line, it shows it closed.  When I go into the log, it doesn't have the closing quote.

Justin Chalfant (Patch My PC)

Can you screenshot the command in the package.xml in the app source folder from the deployment type?

Quote from: ezuniga on October 09, 2019, 10:33:49 AM
I do have the quote closed.  When I go to the option to Modify command line, it shows it closed.  When I go into the log, it doesn't have the closing quote.

ezuniga

Here you go.

Justin Chalfant (Patch My PC)

Weird I don't even see the custom command line-listed. Can you run a sync and see if it's modified? If not, can you delete the app from SCCM + Source and have it re-create it? Was it a software update that maybe attempted the update in the files you sent?

How to Delete Applications Created by Patch My PC in SCCM - https://patchmypc.com/how-to-delete-applications-created-by-patch-my-pc-in-sccm

ezuniga

I deleted the application, followed the instructions, still a no go.

Justin Chalfant (Patch My PC)

Could you please send the settings.xml from the <InstallDir> of the publishing service via https://patchmypc.com/technical-support?

Quote from: ezuniga on October 09, 2019, 02:51:17 PM
I deleted the application, followed the instructions, still a no go.

Justin Chalfant (Patch My PC)

We believe we found a bug when: It happens when an argument contains a space and ends with a double-quote.

Please enable preview updates in the About tab. Update to 1.5.4.1 and delete then re-create the app and please let us know if this helps?