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Messages - Justin Chalfant (Patch My PC)

#1
Quote from: coover on December 11, 2024, 08:32:13 PMDell G15 5520 with i5-12500H and 16 GB RAM ... Windows 11 Pro 24H2 26100.2605

Attempting to install v. 5.0.5.0 ,,,

Computer freezes at "Installing Prerequisite Software".

I left it on the screen at one point for several hours.

Attempt to get past this ...

Three Finger Salute (Control - Alternate - Delete), Task Manager, Delete "Control UI for administrative ..." and "Windows Installer" and back to Desktop.

After Reboot, the Installer runs again with same results. Reboot again and attempt to delete the Installer file ... no luck ... every time I boot, the installer rears it's ugly head.

What do I do? Please help. Thanks.

Thanks for reaching out! Based on your description, the freeze may be happening while the installer is attempting to install .NET 8, which is a prerequisite. It's possible that a User Account Control (UAC) prompt is awaiting approval, but it might be hidden in the taskbar or behind other windows.

Can you check the taskbar for a UAC prompt or any window asking for permissions? If you find one, approving it should allow the installation to proceed.
#2
Would you be able to send the PatchMyPCHomeUpdater.log, by defaults it's in "C:\ProgramData\Patch My PC"
#3
Are you all still seeing this?
#4
General Questions (Free Home Updater) / Re: Doneren!
November 20, 2024, 08:41:13 AM
Dag George,

Leuk dat je ons programma zo leuk vind en dat je wil doneren. Maar we hebben geen nood aan bijkomende inkomsten omdat we ook een enterprise versie hebben.

één van onze core values is om de wereld te helpen zonder dat we er iets voor terug vragen.
https://patchmypc.com/about-us#expectations

Het zou wel een leuk idee zijn om in de home updater een knop te hebben om te "donaten" naar een goed doel!
#5
Hello
  The PMPC sync tab only brings down PMPC products from our catalog. Microsoft patches come from ConfigMgr SUP  and the products you selected there. These are 2 separate entities.
#6
Could you send a screenshot of how it looks in this resolution at 125%.
#7
We believe this should be resolved in the latest installer.
#9
Thanks for the request. For new feature requests, we are shifting things over to our ideas portal. I coverted this request to a new idea at: https://ideas.patchmypc.com/ideas/PATCHMYPC-I-5108

If you would like to see this added, could you please submit an idea there instead?
#10
Thanks for the request. For new app requests, we are shifting things over to our ideas portal: https://ideas.patchmypc.com/ideas?category=7377729521075758206

There is a category called "Home Updater (Apps)" where you can request new apps for Home Updater. If you would like to see this added, could you please submit an idea there instead?
#11
Thanks for the request. For new app requests, we are shifting things over to our ideas portal: https://ideas.patchmypc.com/ideas?category=7377729521075758206

There is a category called "Home Updater (Apps)" where you can request new apps for Home Updater. If you would like to see this added, could you please submit an idea there instead?
#12
Thanks for the request. For new app requests, we are shifting things over to our ideas portal: https://ideas.patchmypc.com/ideas?category=7377729521075758206

There is a category called "Home Updater (Apps)" where you can request new apps for Home Updater. If you would like to see this added, could you please submit an idea there instead?
#13
Thanks for the request. For new app requests, we are shifting things over to our ideas portal: https://ideas.patchmypc.com/ideas?category=7377729521075758206

There is a category called "Home Updater (Apps)" where you can request new apps for Home Updater. If you would like to see this added, could you please submit an idea there instead?
#14
Thanks for the request. For new app requests, we are shifting things over to our ideas portal: https://ideas.patchmypc.com/ideas?category=7377729521075758206

There is a category called "Home Updater (Apps)" where you can request new apps for Home Updater. If you would like to see this added, could you please submit an idea there instead?
#15
Thanks for the request. For new app requests, we are shifting things over to our ideas portal: https://ideas.patchmypc.com/ideas?category=7377729521075758206

There is a category called "Home Updater (Apps)" where you can request new apps for Home Updater. If you would like to see this added, could you please submit an idea there instead?