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Support Forum: Get Support for Patch My PC Products and Services

Microsoft Configuration Manager and Intune (Enterprises/Paid) => Support and General Questions (Enterprises Using ConfigMgr and Intune) => Topic started by: vnuna on January 10, 2019, 10:45:51 AM

Title: No longer see any new updates in SCCM
Post by: vnuna on January 10, 2019, 10:45:51 AM
I configured PatchMyPC correctly. I do see the updates were stored on local disk. However, I am not seeing any of those updates in SCCM in "All Software Updates". SCCM version 1811

Title: Re: No longer see any new updates in SCCM
Post by: Justin Chalfant (Patch My PC) on January 10, 2019, 10:48:03 AM
Did you enable the Patch My PC vendor in your software update point products and resync the SUP?
Title: Re: No longer see any new updates in SCCM
Post by: vnuna on January 10, 2019, 10:50:20 AM
Yes I did that. I will turn it off and re-enable it and do the sync. I didn't earlier before I went from trial to purchased.
Title: Re: No longer see any new updates in SCCM
Post by: Justin Chalfant (Patch My PC) on January 10, 2019, 10:52:11 AM
That shouldn't make a difference if it's selected that should be all the matters. Please send the SMS_ISV*.log and wsyncmgr.log to support@<ourdomainname> if you are using the built-in third-party update catalog feature in SCCM.
Title: Re: No longer see any new updates in SCCM
Post by: vnuna on January 10, 2019, 11:38:35 AM
Now I see Google Chrome, Firefox, Winzip, 7Zip only. However, when creating Automatic Deployment Rule, it doesn't show me it exist. Am I doing something wrong here?
Title: Re: No longer see any new updates in SCCM
Post by: Justin Chalfant (Patch My PC) on January 10, 2019, 11:40:17 AM
Looks like they expired because you un-selected the "Patch My PC" vendor in your SUP. Please re-enable it and run another Sync and they should become active again.
Title: Re: No longer see any new updates in SCCM
Post by: vnuna on January 10, 2019, 11:43:28 AM
They appeared after I re-enabled the "Patch My PC" in SUP
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