Support Forum: Get Support for Patch My PC Products and Services

Microsoft Configuration Manager and Intune (Enterprises/Paid) => Report Update/App Install Issues (Enterprises Using ConfigMgr and Intune) => Topic started by: PaleFacedGinger on April 14, 2021, 03:38:28 AM

Title: Logging Location - 7Zip
Post by: PaleFacedGinger on April 14, 2021, 03:38:28 AM
Hi there,
I have noticed some 1622 erros when trying to install 7Zip from the Software Center. Investigating it I have found the issue. When looking in the CCMCache the Package.xml refers to an E: drive, as below...

<CommandLine>/MainFile=7z1900-x64.msi├┐"/MainArg=ALLUSERS=1 MSIRMSHUTDOWN=2 REBOOT=ReallySuppress"├┐/SkipProcessList=7zFM.exe|7zG.exe|7z.exe├┐/ShortcutFileName=7-Zip├┐"/LoggingSwitch=/l {path}"├┐/PrefixInstallLog├┐/LoggingPath=E:\PatchMyPCInstallLogs</CommandLine>

If I change it to C: and run 'PatchMyPC-ScriptRunner.exe /InstallPackage' from an elevated command prompt it installs fine with no issues.
So I checked the source and it is C:. I'm confused, was this a mistake that was fixed or is something else going on here? I have redistributed the application and it now works!

Title: Re: Logging Location - 7Zip
Post by: Andrew Jimenez on April 14, 2021, 09:28:24 AM
Hi,

Can you check the right click option in the Patch My PC Publisher and see what you have set for the logging path there? https://patchmypc.com/custom-options-available-for-third-party-updates-and-applications#install-logging (https://patchmypc.com/custom-options-available-for-third-party-updates-and-applications#install-logging)
Title: Re: Logging Location - 7Zip
Post by: PaleFacedGinger on April 14, 2021, 09:46:11 AM
It is set to C:\windows\ccm\logs\PatchMyPCInstallLogs
Title: Re: Logging Location - 7Zip
Post by: Andrew Jimenez on April 14, 2021, 09:51:29 AM
Can you please zip up and send the Backups folder from the patch My PC Publisher installation directory and send it over to [email protected]?