• Welcome to Support Forum: Get Support for Patch My PC Products and Services.

Show posts

This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.

Show posts Menu

Messages - Ben Whitmore (Patch My PC)


Thats a great idea and makes sense to me. I have notified the dev team. You can add new ideas to functionality on our ideas page at https://ideas.patchmypc.com/ . This is great because you will be notified if your idea makes it to the product - plus others can up vote the same idea too.
Hey Summy,

Thank you for bringing this to our attention. I have reached out to our catalog team to ask if this can be added to todays catalog release. I will also check our automation to see why we missed this release from that vendor.

Thanks for your help
Hi Brandon, its tricky to says whats causing this without seeing logs.

This is the hash I get for "IntelliJ IDEA Ultimate Edition 2022 223.8836.41 (EXE-x64)" from https://download.jetbrains.com/idea/ideaIU-2022.3.3.exe


Its the same has we reference in our catalog


Can you confirm the hash you are seeing in pmpc.log?

This kb might help https://patchmypc.com/digest-mismatch-download-filtered-due-to-filtering-of-download-url

Alternatively, log us a ticket at https://patchmypc.com/technical-support and we can dig into the logs wit you.
Hey Greggoor,

Thanks for bringing this to our attention. I have notified the catalog team to review for todays catalog release. We will look into why our automation missed this release last week.

Have a great day! :)
Hi there,

Without checking in the lab, the reason ConfigMgr prompts a restart will be because the application installer returns a soft reboot require return code - almost definitely 3010.

If you create a ticket at https://patchmypc.com/technical-support we can look into the client side logs to help you understand if this was the case. We would need the following logs please:-

This may be found in the %ProgramData%\PatchMyPC\ if the Install was initiated by the user from Software Center.
This may be found in the %temp% of the user who clicked 'Install' in Software Center if it was an 'Available' deployment.

Hi Joachim,

We haven't seen this reported by any of our other customers and did not see this during our testing of the recent update. I did find this thread on their support forum which may help you https://community.notepad-plus-plus.org/topic/17389/plugins-plugins-admin-missing
Hi Eddie78701,

Chrome doesn't need to be closed in order for it to be patched...after Chrome has updated, relaunching Chrome will activate the new version. You may have a sub optimal configuration and are using one of the features in our tooling to prevent the user from opening an app while an update is in progress. I can see your ticket has been assigned to an engineer who will reach out directly and help you :)
Hey there, The behavior sounds very odd. Can you send us the support logs please so we can investigate further? Just hit "Collect Logs" on the General tab and post them here >> https://patchmypc.com/technical-support

Thanks  ;)
Hey, thats a tricky one if the installer binaries are missing. Are you able to find the install media for 4.2 and deploy and perform a "repair"? That should get you back on track again "in theory".
Hey there, thanks for bringing this to our attention. I have alerted our catalog team to try and get this into todays catalog release. Thanks again for the heads up!
We have the fix in the pipeline so it should be resolved in the catalog released later today. Thanks again!
Thanks for letting us know this, I will flag it with our catalog team today!  8)
Hey, thanks for the idea! Can you please add it to our ideas portal over at https://ideas.patchmypc.com/ for visibility for our catalogue engineers? Thanks :D