Support Forum: Get Support for Patch My PC Products and Services

Microsoft Configuration Manager and Intune (Enterprises/Paid) => Report Update/App Install Issues (Enterprises Using ConfigMgr and Intune) => Topic started by: Aleksander on February 02, 2023, 12:51:21 AM

Title: Notepad++ Version 7.0.0.0 not updating
Post by: Aleksander on February 02, 2023, 12:51:21 AM
I have a very large number of computers, and noteapd++ actualization is going well, but today I checked what versions are on the computers and I was left with version 7.0.0.0 which did not pick up the latest version at all. From what I understand, if someone has version 7.0.0.0 then notepad++ will not update for him, you had to update manually.
Title: Re: Notepad++ Version 7.0.0.0 not updating
Post by: Liviu (Patch My PC) on February 02, 2023, 01:26:21 AM
Hi Aleksander,

When you deploy updates created by PMPC, they should update older versions, regardless of how old they are.
It is important to note that architecture will matter. For instance, a Notepad++ x64 update will NOT update if Notepad++ x86 is installed on the device.

In addition to the statement above, the update will apply only if version 7.0.0.0 was installed using the official installer provided by the vendor.
If the app was repackaged and now has different information in the registry, then yes, the update will also not apply.

We can investigate this further with you, to try and find the cause, please open a support case.