Messages

1

Support and General Questions (Enterprises Using ConfigMgr and Intune) / Re: Adobe Acrobat DC - Right-Click Options Greyed-Out...?

« on: May 04, 2022, 11:41:44 AM »

Hello,

We do have this listed in our known issues section if you search for MSP.

https://patchmypc.com/known-issues-and-considerations-when-using-patch-my-pc#topic4

Additionally we have an idea for this feature.

https://ideas.patchmypc.com/ideas/PATCHMYPC-I-614

2

Support and General Questions (Enterprises Using ConfigMgr and Intune) / Re: Adobe Acrobat DC - Right-Click Options Greyed-Out...?

« on: May 04, 2022, 09:34:05 AM »

Hello, this is a known limitation of the MSP-type files in our Publisher.

It is something we are actively working to improve.

3

Support and General Questions (Enterprises Using ConfigMgr and Intune) / Re: Running a PMP Installer Package Manually

« on: March 30, 2022, 11:01:22 AM »

Hello, WSUS does not use package.xml

All the parameters are passed as arguments directly to scriptrunner and /installpackage is not used.

4

Support and General Questions (Enterprises Using ConfigMgr and Intune) / Re: Consistency of configmgr client versions?

« on: January 19, 2022, 05:46:35 AM »

Hi there,

This forum is for support relating to the Patch My PC product and catalog.

A question like this might be better served on the WinAdmins Discord (https://discord.gg/winadmins), or on https://reddit.com/r/sccm

5

Support and General Questions (Enterprises Using ConfigMgr and Intune) / Re: Cannot Create New Folder in Windows 10 - Please Help, Tried everything!

« on: September 15, 2021, 11:59:43 AM »

Hello,

We do not provide support for troubleshooting Windows 10.

This forum is for the Patch My PC product that we sell.

6

Report Publishing/Download/Hash Issues (Enterprises Using ConfigMgr and Intune) / Re: Symantec Reporting infected File

« on: August 20, 2021, 07:46:42 AM »

Hi there!

What is the specific file that is triggering this?

I suspect this is PatchMyPC-ScriptRunner.exe. This file is updated somewhat regularly and because of this Symantec will trigger on it occasionally. Note the 'Current Reputation' and 'Historical Reputation' that 'There is some evidence that this file is trustworthy'

When we first update this binary we see the occasional customer who will have this flagged. As more customers update and Symantec is aware of the file the alerts stop based n their updated definitions.

For more context, ScriptRunner is our wrapper for doing installations and does have bits of code that can do a lot of tasks as system and can be a trigger to AV. This includes user impersonation and querying various bits of system information.

Are you possibly able to trust a signing certificate?

7

Support and General Questions (Enterprises Using ConfigMgr and Intune) / Re: Consistent Wrapper UI

« on: June 23, 2021, 12:38:39 PM »

Hello,

We do not officially support using this for other purposes, but you are more than welcome to interpret the package.xml files and attempt to use them for your own purposes assuming you have a PMPC licence.

We would not provide support.

8

Support and General Questions (Enterprises Using ConfigMgr and Intune) / Re: DBeaver CE (Community Edition)

« on: June 16, 2021, 12:01:27 PM »

Hello,

This is due to a bug that was introduced in version 2.0.5.0 of the publisher.

We have just released version 2.0.6.0 of the Publisher which resolves this issue.

Can you please update and try again?

9

Support and General Questions (Enterprises Using ConfigMgr and Intune) / Re: Stop Publishing Apps No Longer Installed?

« on: June 16, 2021, 09:48:11 AM »

Hello,

This is a very interesting idea!

Can you please submit this on our idea portal?

http://ideas.patchmypc.com/

Any details you can provide would be great.

10

Report Update/App Install Issues (Enterprises Using ConfigMgr and Intune) / Re: Dell Command Update 4.2.0 not installable with DCU 3.0 or lower

« on: June 10, 2021, 11:17:27 AM »

Pre-3.0 is effectively a different app and is not an 'update' but rather an 'upgrade' which would require an uninstall of the old and install of the new. This is why we have this limitation in place. Our updates must support a clean update from a previous version.

Regarding UWP applications, this is not something that is currently on our roadmap.

11

Support and General Questions (Enterprises Using ConfigMgr and Intune) / Re: How often does PatchMyPC add updated software to their catalog?

« on: May 05, 2021, 08:12:54 PM »

Hello,

The current version of Google Chrome in our catalog is 90.0.4430.93. You may have an issue with your current Publisher installation or configuration if you are not seeing this version.

Can you please send your patchmypc.log file from the installation directory of the publisher to [email protected]

Thanks!

12

Support and General Questions (Enterprises Using ConfigMgr and Intune) / Re: Running a PMP Installer Package Manually

« on: April 19, 2021, 05:18:01 AM »

Hello,

This will definitely work!

It will rely on the package.xml file being available, as well as the DLL Files which are packaged alongside scriptrunner.

We also recently made changes so that the default behavior of scriptrunner is /installpackage which means if you have all the files in place you can simply double click scriptrunner.

If you are unable to get this to work I encourage you to put in a support ticket with the below link with details.

https://patchmypc.com/technical-support

13

Support and General Questions (Enterprises Using ConfigMgr and Intune) / Re: Microsoft Teams Classification

« on: April 19, 2021, 05:13:14 AM »

We do not currently have Microsoft Teams in our update catalog, it is only there as a base install.

It is listed in the catalog in such a way as to prevent it from being published as an update. We address this in our known issues and considerations page.

https://patchmypc.com/known-issues-and-considerations-when-using-patch-my-pc#topic1

14

Support and General Questions (Enterprises Using ConfigMgr and Intune) / Re: Click Share Update

« on: April 19, 2021, 05:11:33 AM »

Note that Click Share is marked with a 7 on our supported products page.

7 The product isnÔÇÖt supported anymore due to a download format change.

15

Report Update Detection Issues (Enterprises Using ConfigMgr and Intune) / Re: Teams machine installer detection issues

« on: April 19, 2021, 05:07:38 AM »

At this time this is how the script will function when generated by the Publisher.

We have plans to improve the Teams Machine Wide Installer, but at this time they are not in place.

What you have done is the current workaround.