Support Forum: Get Support for Patch My PC Products and Services

Microsoft Configuration Manager and Intune (Enterprises/Paid) => Report Publishing/Download/Hash Issues (Enterprises Using ConfigMgr and Intune) => Topic started by: BobC on May 28, 2021, 02:32:51 AM

Title: Excluded and unticked update is still attempted to be published
Post by: BobC on May 28, 2021, 02:32:51 AM
We have recently moved away from using Teamviewer and I want to stop publishing the MSI versions as apps & updates.

I have unticked them and excluded from automatic publishing, and deleted the applications from Intune.

But the sync tool keeps attempting to publish the updates (but not the base install apps) and failing as I don't have the manual download (which I'm no longer entitled to have as we are no longer licensed).

How can I stop the sync attempting to publish these app updates?

Thanks!
Title: Re: Excluded and unticked update is still attempted to be published
Post by: Adam Cook (Patch My PC) on May 28, 2021, 02:48:13 AM
It sounds like you have auto-publishing enabled and this is causing the Publisher to try and automatically publish TeamViewer because it has detected it as installed in your environment. You can right click on TeamViewer and choose 'Exclude from auto-publishing rules'.
Title: Re: Excluded and unticked update is still attempted to be published
Post by: BobC on May 28, 2021, 02:51:18 AM
Thanks Adam, I do believe they are excluded from auto-publishing (see screenshot).
Title: Re: Excluded and unticked update is still attempted to be published
Post by: BobC on May 28, 2021, 06:19:34 AM
Just to clarify my last post - I had already excluded the items, as per the screenshot.  But the publisher is still attempting to publish them.
Title: Re: Excluded and unticked update is still attempted to be published
Post by: ralfziegler on February 11, 2022, 06:27:49 PM
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