Support Forum: Get Support for Patch My PC Products and Services

Microsoft Configuration Manager and Intune (Enterprises/Paid) => Support and General Questions (Enterprises Using ConfigMgr and Intune) => Topic started by: dwendel on February 21, 2020, 02:49:39 PM

Title: PatchMyPc error in log
Post by: dwendel on February 21, 2020, 02:49:39 PM
PacthMyPC catalog intergrated with SCCM

Error while parsing XML node of the catalog: Index was outside the bounds

Recommendations on how to resolve or not worry about it?

Does not appear to affect functionality.
Title: Re: PatchMyPc error in log
Post by: Justin Chalfant (Patch My PC) on February 21, 2020, 03:13:57 PM
Can you send a screenshot?
Title: Re: PatchMyPc error in log
Post by: dwendel on February 24, 2020, 10:45:29 AM
Sorry for the delay, attached is screen shot of log file showing error.

Title: Re: PatchMyPc error in log
Post by: Justin Chalfant (Patch My PC) on February 24, 2020, 12:39:37 PM
Could you try to create AV exclusions for the installation folder?
Title: Re: PatchMyPc error in log
Post by: Justin Chalfant (Patch My PC) on March 22, 2020, 08:38:00 AM
Can you send us the hardware specifications like:

VM or Physical server (Brand and model of the host in both cases)
Processor brand/model
Number of CPU/Core
Motherboard brand and model