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Ah well. So, an old version that works on XP is no longer to be found?
Hi matmoro566, can you upgrade PMPC Home Updater to the latest version ( and try again?
If the issue persists, please send us the log file.
Hey - thank you so much!  I'll give that a try as well!
Hey Gary,

Just tested this in my lab by updating AnyConnect 4.8.0 to 4.10.0 (Latest) using our ConfgMgr Application package which was successful.

I'd be interested to look into the logs and see why this may be failing for you!

If you could please send us the following log files from one of those failed clients. You can email them to [email protected] or [email protected]


Updates: https://patchmypc.com/collecting-log-files-for-patch-my-pc-support#publishing-service-logs
Applications: https://patchmypc.com/collecting-log-files-for-patch-my-pc-support#publishing-service-app-logs


Hey Gary,

Thanks for reaching out here on the forum!

What I can suggest here is adding this uninstall script as a Pre-Script to remove any older versions of AnyConnect before installing version 4.10.


I'll have to test the updates myself to see if there is a better solution, but that should at least help you out when trying to upgrade! 😊

If you have further questions or would like to open a support ticket, please email [email protected] and we can assist further!
Hi Folks,

Anyone had luck upgrading old versions (4.8 and earlier) of Cisco AnyConnect to 4.10?  I've been testing this in the lab and not had good results.  Tried many different things, and finally settled on using a supercedence for all previous versions that I knew were out there (from SCCM report).  My latest issue was running 4.8x on a machine with a supercedence that should have installed 4.10x.  Instead it removed 4.8 and reverted to a version of 4.6 that previously was unknown in our environment.  Any "Silver Bullets" out there?  Thanks! GH
Quote from: bobsage on February 12, 2023, 03:22:44 PMI just updated to and now my app list is all scrunched together. I have a high DPI 200% setting set in Windows so this may be related. I tried all the high dpi options windows gives you (system, system enhanced, application) for the app with the same result. I'm on Win 11 22H2.

Screenshot 2023-02-12 172017.png

Hi Bob,

Apologize for the delay are you still seeing this?
Quote from: AndyRede on March 31, 2023, 09:00:34 AMI'm not sure why it doesn't change to green lettering like every other program after it's updated but Subtitle Edit stays red and at the top of the list even though it's updated.

It's petty, perhaps, since it's updating but it should turn green and not be at the top anymore.Patch My PC.jpg

Does this program show an empty version in add and remove programs?
Hi Nicky,

Thanks for reaching out. We don't plan to support the legacy build anymore for Windows XP. I apologize for the inconvenience.