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Messages - Cody Mathis (Patch My PC)

#63
Hello,

Please not the last part of the applicability rule RegType32="true"

This component ensure we search the Wow6432Node.

Usually, Wo6432Node will not be explicitly written out, instead thise is used to ensure proper redirection of registry searches for a 32 bit application ona 64 bit operating system, and also ensure it is handled appropriately on a 32 bit operating system as well.
#64
I'd add Lenovo, that's the only one I don't see listed.

Adobe
Dell
HP
Lenovo

This is the current list of free catalogs available to my knowledge as well.
#65
Hello,

The Zoom system-wide installer will actually automatically remove the user based installs! So you really just need to identify the users that have Zoom as a user based piece of software.

We have created a CI that can help identify systems that have Zoom though, which can be helpful for this.

https://github.com/PatchMyPCTeam/VSMUG/tree/master/2020-06/Code/CIs

In this folder, there is a file 'Zoom User Based Install CI.cab' which can be imported as a Configuration Item, and you can deploy a Configuration Baseline containing this and determine who has Zoom as a user.

We had shown this CI at our VSMUG meeting which was recorded. You can see it at this link https://youtu.be/Eo8KdkKRyW8?t=355

You can find the devices that have Zoom using the CI, and then deploy the system wide installer to ensure you can manage it going forward.



#66
Hello,

Can you please check if the Zoom installation you have installed is a system wide version?

We commonly seen Zoom installs that are the user-based install that is in the user profile. If it is the per-user install then it cannot be updated by a Software Update, as this runs in system context.
#67
Hello,

Can you please provide the log files listed in the below link?
https://patchmypc.com/collecting-log-files-for-patch-my-pc-support#update-troubleshooting-client-logs

Additional, the CAS.log and ContentTransferManager.log would be useful.

Thanks.
#68
Hello,

The improvement to third party catalogs in the console is certainly nice. It allows a lot more flexibility in what you select to sync. If you are not using the Publisher tool, then I would definitely recommend upgrading to get the enhanced in-console third party update publishing experience.

I'd say there are a large number of features, bug fixes, and improvements across the board to justify upgraded from 1902 all the way to 2002! Do you have anything holding you back from changing versions?
#69
Hello,

We generally do not host the content. Our tool downloads the files directly from the manufacturer. We download the binaries to a temporary directory and then package up the updates and or applications.

#70
We intend to write a KB article :)

I am glad this works for you.
#71
Hello,

We provide the EXE because there is no direct download for the MSI.

While it might be possible to extract the MSI from the EXE, that adds some extra layers of complexity when it comes to automation, and is something we generally try to avoid. It is best to download the binary directly from the vendor without having to make modifications.

You can still provide an MST file to the EXE, please see this uservoice where the issue is discussed. https://ideas.patchmypc.com/ideas/PATCHMYPC-I-668
#72
Ultimately, we have added software to the publisher based on customer requests in our uservoice https://ideas.patchmypc.com/

There are a lot of scenarios where even in an enterprise environment the user might install software such as CCleaner or Malwarebytes, such as you saw.

Removing such software due to licensing is definitely a good approach, and likely the preferred path, but I can see a scenario where removing software can take time to get the approvals and work through corporate processes. In the meantime, the software could be patched to mitigate potential vulnerabilities.
#73
Are you able to download the files found in the log file, and run the command it is running in an elevated command prompt?

C:\Users\George Brown\AppData\Roaming\PatchMyPC\gacutil.exe /i C:\Users\George Brown\AppData\Roaming\PatchMyPC\Microsoft.Win32.TaskScheduler.dll

It may give you some idea of what is going wrong.
#74
Hello,

This is the update attempting to download, and install the Win32.TaskSchedule dll. This is expected behavior from the publisher.

Is this stopping the tool from running? You may need to create some AV exclusions in Avast.
#75
Hello,

As long as you have updated your ADR to no longer deploy the update, it should not be adding to any SUGs going forward, and not be deployed automatically.