Support Forum: Get Support for Patch My PC Products and Services

Microsoft Configuration Manager and Intune (Enterprises/Paid) => Report Publishing/Download/Hash Issues (Enterprises Using ConfigMgr and Intune) => Topic started by: nmelissa on March 16, 2023, 07:55:59 AM

Title: Publishing Service downloaded an old catalog
Post by: nmelissa on March 16, 2023, 07:55:59 AM
Last night our publishing service downloaded a catalog from 9/9/2022, which then downloaded and published a bunch of old software.

Starting HTTP download with no proxy for: https://patchmypc.com/scupcatalog/apis/subscriber_download.php?id=a7a40a0f6a600bafe2cb   Downloader   3/15/2023 5:59:47 PM   6 (0x0006)

Catalog has been signed on: 9/9/2022 7:27:32 PM UTC   Worker   3/15/2023 5:59:47 PM   6 (0x0006)


While looking at the previous day, the catalog had been signed on 3/14/2023.  Which logs do I need to look at to figure out why this happened?
Title: Re: Publishing Service downloaded an old catalog
Post by: Mike90124812 on March 16, 2023, 10:09:36 AM
This happened to me too...  I haven't looked at any logs yet, I just see old versions got published.
Title: Re: Publishing Service downloaded an old catalog
Post by: Justin Chalfant (Patch My PC) on March 16, 2023, 10:10:49 AM
Thanks for reaching out, can you try a resync. We did have a glitch yesterday
Title: Re: Publishing Service downloaded an old catalog
Post by: nmelissa on March 16, 2023, 10:40:31 AM
I resynced the publishing service and was able to download the latest catalog.

Catalog has been signed on: 3/15/2023 10:04:54 PM UTC   Worker   3/16/2023 11:15:51 AM   6 (0x0006)


Title: Re: Publishing Service downloaded an old catalog
Post by: Mike90124812 on March 16, 2023, 10:44:29 AM
i did a sync this morning, after seeing the update error email.  But ended up having to manually remove all the old apps in InTune.
Title: Re: Publishing Service downloaded an old catalog
Post by: Justin Chalfant (Patch My PC) on March 16, 2023, 11:48:03 AM
Thanks for the update sorry for the inconvenience we may have caused