• Welcome to Support Forum: Get Support for Patch My PC Products and Services.

Show posts

This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.

Show posts Menu

Messages - tennisace57

UPDATE: As it turns out, the reason Patch My PC no longer recognizes Chrome as an installed app is because my Windows 7 Home (64bit) laptop no longer recognizes it, i.e., itÔÇÖs no longer listed under ÔÇ£Control Panel > Programs and FeaturesÔÇØ and consequently my 3rd party uninstallers also no longer recognize it ÔÇô IObit & Revo Pro.

IÔÇÖve tried a forced uninstall using both uninstallers and deleting all leftover registry keys & folders and manually deleting both Google > Chrome folders:

C:\Program Files (x86)\Google\Chrome

And on reinstall using ChromeStandaloneSetup64.exe Chrome reinstalls nicely and everything syncs via my account login (and it seems to run faster), but itÔÇÖs still excluded from list of apps under ÔÇ£Control Panel > Programs and Features.ÔÇØ

ItÔÇÖs worth noting that Patch My PC does recognize it on my Windows 10 Home (64bit) desktop as do my 3rd party utility apps and as expected itÔÇÖs also listed under ÔÇ£Control Panel > Programs and Features.ÔÇØ

CONCLUSION: This is a either something unique to my Windows 7 laptop or Chrome no longer plays nice with Windows 7 Home (64bit) OS, which is something Ive seen with other apps, e.g., Heimdal Agent (another app update patch installer). For many years I used Secunia PSI, until they released a completely new version of the app which performed miserably, which lead me to Patch My PC but I digress

Ultimately, I will be converting this laptop to Windows 10 sometime around November 2019 in advance of MicrosoftÔÇÖs termination of security updates. Hopefully, that will resolve the issue.
I completely forgot the PatchMyPC is not an installed app, so uninstall/reinstall is not an option.

You may find this interesting though, if I un-check Chrome and close PatchMyPC and relaunch, Chrome is again checked by default.
I think it was checked by default. I don't recall installing the MSI Chrome installer. I think I'll try uninstalling and reinstalling PatchMyPC. I'll let you know how that goes.
When I right-click the only options are to disable.  And again, noticeably the option to uninstall is not there. Also, you will note in the attached screenshot conflicting information:

  • 1 App To Install
  • 15 of 15 Apps Up To Date!

How can there be an app to install/update when all of the apps are up to date?
No, I'm using the installed version. Moreover, on launching PMP today, I have a notification to update Chrome again even though my installed version is currently up-to-date. See attached screenshot.
Patch My PC doesn't recognize Chrome as an installed app. When I click the App icon in left-navigation pane of the app interface, Chrome isn't listed in the listed of install apps in the right-most pane. However, I do get a prompt to update Chrome but it doesn't display in Green font under the Browser category in the middle-pane. And if I left-click on the Chrome entry in the middle-pane, the context menu doesn't include an uninstall option. See attached screenshot.

How do I get Patch My PC to recognize Chrome as an installed app?
I'm a new user as of a few days ago and so far so good. I'm currently running silent updates via the scheduler feature. Other than reviewing the PatchMyPc.log file to see which apps have been updated, is there an update history somewhere in the application interface? I've searched everywhere but haven't anything like that.