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Support Forum: Get Support for Patch My PC Products and Services

Home Updater (Free Updater) => Report Bugs and Issues (Free Home Updater) => Topic started by: freemanteve on October 01, 2022, 08:07:09 AM

Title: Unable to untick or right-click an item in the list of apps....
Post by: freemanteve on October 01, 2022, 08:07:09 AM
Hi

PatchMyPC works well for me, but I have an irritating issue whereby I have an app installed - Handbrake - which I cannot prevent from always trying to install an earlier version of the app.

I cannot right click on it or untick it in the left-hand pane.

The last officially supported version of Handbrake for Win 8.1 is 1.4.2, but I am using 1.5.1 with no problems - this may be the source the problem - see picture.

Is there a way to force an exception in these cases?

Note also that MS "snipping tool" cannot get a screen image of PatchMyPC, as PMPC resets the left-pane to the top of the list as soon as you try to screen capture. Hence my poor photo.

Title: Re: Unable to untick or right-click an item in the list of apps....
Post by: framistat on November 10, 2022, 12:30:43 PM
Similar problem.  Win7, have Handbrake 1.3.1 installed, 1.3.3 would be the last version for Win7, can't untick Hanbrake 1.5.1 and it's greyed out. 

Can't take a printscreen or screen capture.

(https://drive.google.com/file/d/1VXkEJXel_v3x7wo7PXHe3yUoeamIflHn/view?usp=share_link)
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