Microsoft Configuration Manager and Intune (Enterprises/Paid) > Report Publishing/Download/Hash Issues (Enterprises Using ConfigMgr and Intune)

Intune Update failed for Snagit 21.4.5 for both EXEand MSI

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dtcabunag:
I'm unable to update snagit for  Snagit 21.4.5 (EXE-x86) & Snagit 21.4.5 (MSI-x64)

I have tried the recommendation by manually downloading the needed versions and storing it in our local content repository and enable the option to check the local content repository for content files before attempting to download content files from the internet

Adam Cook:
What's the error you're receiving?

dtcabunag:
Snagit 21.4.5 (MSI-x64) has failed to be updated into Intune: DigestFailed
Snagit 21.4.5 (EXE-x86) has failed to be updated into Intune: DigestFailed
Snagit 21.4.5 (MSI-x64) has failed to be updated into Intune: DigestFailed

Adam Cook:
This issue is being caused by Techsmith themselves. There seems to be a node within their CDN that has an unsigned version of the Snagit 21 installer being served, and if you're unlucky enough to hit that node the Publisher will fail to download with that error.

We have a ticket open with Techsmith to make them aware of the issue, but have yet to receive an update, unfortunately.

My apologies for any inconvenience this has caused you

dtcabunag:
I see. Thank you for the advise. Please do let me know if any update is received from Techsmith on this.

Thanks

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