Support Forum: Get Support for Patch My PC Products and Services

Home Updater (Free Updater) => Report Detection Issues Here (Free Home Updater) => Topic started by: StPendl on September 25, 2021, 12:32:16 PM

Title: Paint.NET 4.3 x64 installer downloaded for x86 system
Post by: StPendl on September 25, 2021, 12:32:16 PM
Below the excerpt of the PMPC log file:
Code: [Select]
9/25/2021 8:23:35 PM - Patch My PC Started
9/25/2021 8:23:35 PM - Checking connection to patchmypc.com
9/25/2021 8:23:37 PM - Verified connection to patchmypc.com. Status Code: 200
9/25/2021 8:23:37 PM - Getting latest definitions from patchmypc.com
9/25/2021 8:23:37 PM - Definition load completed in: 0.45 seconds
9/25/2021 8:23:37 PM - Patch My PC version 4.2.0.4 is running. Lastest is 4.2.0.4
9/25/2021 8:23:38 PM - Performing scan of installed applications
9/25/2021 8:23:40 PM - Scan completed in: 2.23 seconds
9/25/2021 8:23:48 PM - Patch My PC 4.2.0.4 | Definitions: 25-Sep-2021 | 9/25/2021 8:23:48 PM

9/25/2021 8:23:48 PM - OS: Microsoft Windows 7 Home Premium  x86

9/25/2021 8:23:48 PM - 1 App(s) to install or update...
9/25/2021 8:23:48 PM - Download URL: https://patchmypc.com/freeupdater/applications/paint.net.4.3.install.x64.exe
9/25/2021 8:23:48 PM - Downloading Paint.Net 4.3 (56.04 MB)
9/25/2021 8:23:48 PM - Download Path: C:\PatchMyPCUpdates\Paint.Net 4.3.exe
9/25/2021 8:23:48 PM - Download Starting for: https://patchmypc.com/freeupdater/applications/paint.net.4.3.install.x64.exe
The PDN installer shows the message that the installer is not build to support the x86 architecture, see attached image.
Since PMPC is downloading the x64 installer for x86 Windows, this seems to be the problem.

Same issue on Windows 8 x86:
Code: [Select]
25.09.2021 20:59:18 - Patch My PC Started
25.09.2021 20:59:18 - Checking connection to patchmypc.com
25.09.2021 20:59:18 - Verified connection to patchmypc.com. Status Code: 200
25.09.2021 20:59:18 - Getting latest definitions from patchmypc.com
25.09.2021 20:59:19 - Definition load completed in: 0,56 seconds
25.09.2021 20:59:19 - Patch My PC version 4.2.0.4 is running. Lastest is 4.2.0.4
25.09.2021 20:59:20 - Performing scan of installed applications
25.09.2021 20:59:21 - Scan completed in: 1,87 seconds
25.09.2021 20:59:45 - OS: Microsoft Windows 8.1 x86

25.09.2021 20:59:45 - 1 App(s) to install or update...
25.09.2021 20:59:45 - Patch My PC 4.2.0.4 | Definitions: 25-Sep-2021 | 25.09.2021 20:59:45

25.09.2021 20:59:45 - Download URL: https://patchmypc.com/freeupdater/applications/paint.net.4.3.install.x64.exe
25.09.2021 20:59:46 - Download size: 56,04 MB
25.09.2021 20:59:46 - Download Starting for: https://patchmypc.com/freeupdater/applications/paint.net.4.3.install.x64.exe
25.09.2021 20:59:46 - Downloading Paint.Net 4.3 (56,04 MB)

Same issue on Windows 10 x86:
Code: [Select]
25.09.2021 22:40:21 - Patch My PC Started
25.09.2021 22:40:21 - Checking connection to patchmypc.com
25.09.2021 22:40:22 - Verified connection to patchmypc.com. Status Code: 200
25.09.2021 22:40:22 - Getting latest definitions from patchmypc.com
25.09.2021 22:40:22 - Definition load completed in: 0,36 seconds
25.09.2021 22:40:23 - Patch My PC version 4.2.0.4 is running. Lastest is 4.2.0.4
25.09.2021 22:40:24 - Performing scan of installed applications
25.09.2021 22:40:27 - Scan completed in: 2,51 seconds
25.09.2021 22:40:44 - Patch My PC 4.2.0.4 | Definitions: 25-Sep-2021 | 25.09.2021 22:40:44

25.09.2021 22:40:44 - OS: Microsoft Windows 10 Home x86

25.09.2021 22:40:44 - 1 App(s) to install or update...
25.09.2021 22:40:44 - Download URL: https://patchmypc.com/freeupdater/applications/paint.net.4.3.install.x64.exe
25.09.2021 22:40:44 - Download size: 56,04 MB
25.09.2021 22:40:44 - Download Starting for: https://patchmypc.com/freeupdater/applications/paint.net.4.3.install.x64.exe
25.09.2021 22:40:44 - Downloading Paint.Net 4.3 (56,04 MB)
25.09.2021 22:40:44 - Download Path: C:\PatchMyPCUpdates\Paint.Net 4.3.exe
25.09.2021 22:40:58 - Total download time in seconds: 14,56
25.09.2021 22:40:58 - Paint.Net 4.3 Downloaded Successfully
25.09.2021 22:40:58 - Install Command: /auto
25.09.2021 22:40:58 - Silently install Paint.Net 4.3
Title: Re: Paint.NET 4.3 x64 installer downloaded for x86 system
Post by: StPendl on October 25, 2021, 01:54:47 AM
The issue is still not resolved?!?
Would you mind updating your definitions?
Title: Re: Paint.NET 4.3 x64 installer downloaded for x86 system
Post by: StPendl on January 04, 2022, 04:02:51 AM
Find the offline installers for each separate platform at https://github.com/paintdotnet/release/releases
Title: Re: Paint.NET 4.3 x64 installer downloaded for x86 system
Post by: Admin - Omar on January 04, 2022, 04:11:04 AM
We only offer x64 of Paint.Net and several other apps, and soon "Patch My PC" itself will be only x64
Title: Re: Paint.NET 4.3 x64 installer downloaded for x86 system
Post by: StPendl on January 04, 2022, 04:13:10 AM
So it would be good to disable Paint.NET for x86 to avoid the false download and failing installation.
Title: Re: Paint.NET 4.3 x64 installer downloaded for x86 system
Post by: shren on January 16, 2022, 03:41:22 AM
Find the offline installers for each separate platform at https://github.com/paintdotnet/release/release (https://www.softlay.com/downloads/paint-net)

Does it works?
Title: Re: Paint.NET 4.3 x64 installer downloaded for x86 system
Post by: StPendl on January 16, 2022, 03:58:49 AM
You will have to maintain the 32-bit release of Paint.NET through the program itself, this works great and reliably.
The release 4.3.x is the last one to be supported for 32-bit, starting with 4.4.x Paint.NET is 64-bit only.