Support Forum: Get Support for Patch My PC Products and Services

Home Updater (Free Updater) => Report Detection Issues Here (Free Home Updater) => Topic started by: kenijo on March 14, 2018, 06:37:29 AM

Title: PatchMyPC updates softwares without retaining the original install location
Post by: kenijo on March 14, 2018, 06:37:29 AM

I install most of my software in a location that is not the default one: C:\Software
When PatchMyPC detacts an update, it updates some software in their proper location (my custom location) and some others in the default location: Program Files or Program Files (x86).

I found a few in the past but cannot remember which one they were. The latest ones I have encountered not working include:

VLC Media Player 3
Mozilla Firefox 52

I attached the log for when I updated Firefox

Title: Re: PatchMyPC updates softwares without retaining the original install location
Post by: Justin Chalfant on March 14, 2018, 11:03:01 PM

We are simply calling the installation from the vendor using their silent install command. This would really by on their installer to retain the current install path for their application. As a workaround, you could disable the silent installation of apps in the options menu. This would download the app and launch it to ensure you can enter a custom path for apps that don't retain it.

Quote from: kenijo on March 14, 2018, 06:37:29 AM

I install most of my software in a location that is not the default one: C:\Software
When PatchMyPC detacts an update, it updates some software in their proper location (my custom location) and some others in the default location: Program Files or Program Files (x86).

I found a few in the past but cannot remember which one they were. The latest ones I have encountered not working include:
VLC Media Player 3
Mozilla Firefox 52

I attached the log for when I updated Firefox

Title: Re: PatchMyPC updates softwares without retaining the original install location
Post by: kenijo on March 15, 2018, 07:37:21 AM

Thank you, that makes sense.

I tried disabling the silent updater and curiously Mozilla Firefox detect the proper path (in C:\Software) in that case.
I guess it has to do with the silent updater from Mozilla Firefox. I'll do more test and will report the issue to the affected developers as needed.

Title: Re: PatchMyPC updates softwares without retaining the original install location
Post by: Justin Chalfant on March 15, 2018, 07:48:12 AM

So if you run a new version of Firefox manually the install process did default to your existing install folder, but it doesn't during a silent install?

Title: Re: PatchMyPC updates softwares without retaining the original install location
Post by: kenijo on March 15, 2018, 07:57:29 AM

That is right.

Title: Re: PatchMyPC updates softwares without retaining the original install location
Post by: Pepper on November 14, 2018, 09:09:49 AM

This is the same issue I was seeing with the OCZ SSD utility, back when I reported that one. I don't know if it ever worked correctly because I stopped importing and approving those.