Support Forum: Get Support for Patch My PC Products and Services

Microsoft Configuration Manager and Intune (Enterprises/Paid) => Report Update/App Install Issues (Enterprises Using ConfigMgr and Intune) => Topic started by: Jspring on November 30, 2022, 12:57:35 PM

Title: Dell Command Update Install
Post by: Jspring on November 30, 2022, 12:57:35 PM
Beginning with the latest version of Dell Command Update 4.7.1, the PMPC application is not properly installing during operating system deployment via MEMCM. The AppEnforce log shows a 0 exit code, but the app detection script fails to detect the install. If you allow this step to continue on error, the app shows as installed but doesn't actually work.

This may be related to 4.7.1 being a Universal Windows App now. Any solutions for installing as SYSTEM during OSD?

Title: Re: Dell Command Update Install
Post by: FrankvdH on December 02, 2022, 05:11:34 AM
Same issue here.
Title: Re: Dell Command Update Install
Post by: TimothyG on December 02, 2022, 06:33:19 AM
We also have this issue.  :(
Title: Re: Dell Command Update Install
Post by: alexwtech on December 06, 2022, 10:41:02 AM
Same issue Here,

Seeing some systems install the application, It does not open gets a 324 detection error in sw center

Seeing some systems not installing the application at all and getting the 324 detection error in sw center
Title: Re: Dell Command Update Install
Post by: Jspring on December 06, 2022, 01:23:57 PM
Found an acceptable way of making it work: Take the Dell Command Update installer exe file from the Patch My PC install package, then use that exe's command line to extract it. Then using the extracted exe you can run this command line as SYSTEM with Config Manager and install for all users: DellCommandUpdateApp_Setup.exe /S /v/qn

You'll just have to create your own deployment package and not use PMPC's package.
Title: Re: Dell Command Update Install
Post by: Adam Cook (Patch My PC) on January 04, 2023, 04:14:51 AM
Dell support confirm this is a known issue. If you have a contact at Dell, please open a support case to apply more pressure as this a vendor installer issue.

You can track the status of this on our known issues page: https://patchmypc.com/known-issues-and-considerations-when-using-patch-my-pc
Title: Re: Dell Command Update Install
Post by: connerrs on February 24, 2023, 01:11:40 PM
It looks like Dell has decided to re-release a non-UWP version again - https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=714j9&oscode=wt64a