Home Updater v.5.1.0.0 issue

[Gedinfo]

I was running a prior version of the software, and having no issues with clicking on the outdated software, which installed without any problems.  With the latest version, v.5.1.0.0, I click on the Outdated area, UPDATING, DOWNLOADING 0.0% message appears, does not advance, and the screen reverts back to Outdated. The end result is no update occurs. 
My system is running Windows 10 Home, 64 bit.

[Justin Chalfant (Patch My PC)]

I was running a prior version of the software, and having no issues with clicking on the outdated software, which installed without any problems.  With the latest version, v.5.1.0.0, I click on the Outdated area, UPDATING, DOWNLOADING 0.0% message appears, does not advance, and the screen reverts back to Outdated. The end result is no update occurs. 
My system is running Windows 10 Home, 64 bit.

Could you please send the log file located at: C:\ProgramData\PatchMyPCHomeUpdater after trying to update apps?

[Gedinfo]

I copied this info and added more in the similar post in Home Updater: Report Bugs and Issues Not Related to Installing Apps entitled:
Will Not Download Any Updates

[coover]

And I'm getting an error message on two machines. I have several Windows computers and have not tried the others, but I suspect I'd get the same on them, too. I have tried to attach the error message, but, apparently, there is no way to do it as it is not a video, while it is an image, it is not on the internet, it does not have a link, and it is not an email. It looks like an attachment must be one the types I mentioned, so I will type it out ...

"Alert

"We are sorry, but there was an error.
Message Server request failed."Status: 500 (Server encountered an internal error. Please try again ater some time.)
Error Code: InternalError"

"HEADERS:
Date: Tue, 25 Mar 2025 21:14:32 GMT
Connection: Keep-alive
x-ms-request-id: 8818dc12-001e-0076-1cca-9d6f32000000
x-ms-error-code" InternalError
cf-cache-status:REDACTED
Strict-Transport-Security:REDACTED
x-Content-Type-Options: REDACTED
Server: cloudflare
CF-RAY: REDACTED"

I hope the above helps ... it is good software when it works.

[Justin Chalfant (Patch My PC)]

And I'm getting an error message on two machines. I have several Windows computers and have not tried the others, but I suspect I'd get the same on them, too. I have tried to attach the error message, but, apparently, there is no way to do it as it is not a video, while it is an image, it is not on the internet, it does not have a link, and it is not an email. It looks like an attachment must be one the types I mentioned, so I will type it out ...

"Alert

"We are sorry, but there was an error.
Message Server request failed."Status: 500 (Server encountered an internal error. Please try again ater some time.)
Error Code: InternalError"

"HEADERS:
Date: Tue, 25 Mar 2025 21:14:32 GMT
Connection: Keep-alive
x-ms-request-id: 8818dc12-001e-0076-1cca-9d6f32000000
x-ms-error-code" InternalError
cf-cache-status:REDACTED
Strict-Transport-Security:REDACTED
x-Content-Type-Options: REDACTED
Server: cloudflare
CF-RAY: REDACTED"

I hope the above helps ... it is good software when it works.

We are working on this now, it's an Azure issue.

[coover]

Thank you very much!

[Justin Chalfant (Patch My PC)]

Thank you very much!

We released an update 5.1.1.0 this resolves the issue.