• Welcome to Support Forum: Get Support for Patch My PC Products and Services.
 

Horror - version 5.1 deleted cached program installers

Started by brajiv, March 17, 2025, 01:37:26 PM

Previous topic - Next topic

brajiv

I updated from 4.5.0.4 to 5.1.0.0.

For safety reasons, my executable was stored not in c:, but at "E:\PatchMyPC". Upon updating, I find that the previously cached versions of all the Patch My PC apps have been deleted, including the directory. The logs have been left in the place.

Deleting these is unwarranted and has removed the ability to safely go back in case any problems with the updated versions.

The new installer has no business deleting the cached files.

Justin Chalfant (Patch My PC)

Quote from: brajiv on March 17, 2025, 01:37:26 PMI updated from 4.5.0.4 to 5.1.0.0.

For safety reasons, my executable was stored not in c:, but at "E:\PatchMyPC". Upon updating, I find that the previously cached versions of all the Patch My PC apps have been deleted, including the directory. The logs have been left in the place.

Deleting these is unwarranted and has removed the ability to safely go back in case any problems with the updated versions.

The new installer has no business deleting the cached files.


We're looking into this. Thanks for reporting it, and sorry for the inconvenience. We'll follow up once we have more details.